Moreover, place firewalls between endpoints within the network to limit host to host communication.Ī full security suite that actively scans for malware, blocks potentially dubious URLs, quarantines malicious threats, and protects their employees from emails with malicious attachments and potentially harmful media can help in nipping online threats that target MSPs in the bud.īackup sensitive files and data regularly. For example, if a security inspection reveals that the MSP is not using a firewall to protect their servers, they may be advised to place one at the perimeter of high-risk networks. This means potentially hiring a third-party to do an audit or conduct a penetration test. To take this step, MSPs must first recognize what their assets are and find out where they lack protection. Needless to say, MSPs must protect their assets like any other business. Threat actors see MSPs as low hanging fruit due to their sometimes poor security hygiene and outdated systems. Invest in solutions that will protect you at their weak points. Continuously simulating threats within their environment will also keep employee knowledge sharp and more adaptable to situations when it calls for one. Keeping your employees apprised with the latest threats will put MSPs on top of providing support to clients. Undergo cybersecurity training for two reasons: to further aid their clients as more and more are expecting MSPs to provide this kind of service in addition to what they already offer, and to have a general knowledge on basic computing hygiene, which will greatly help protect the MSP from online threats, such as phishing, when practiced. Remember, what employees don’t know may get the company in trouble.
Education shouldn’t stop with their clients it should start within their own backyard. Here are 10 best practices we advise them to take.Įducate your employees. To best protect their clients, MSPs must first protect themselves. To serve and protect: a call for MSPs, too And it can get worse if the word is out about an MSP and it hasn’t done anything to address its problems. Losing clients can deal a heavy blow to any business. Customers decide whether they stay with their current MSP or move to a new, more secure one, post-breach. A lot of hardware may need replacing third-party companies, fines and penalties, and lawsuits may need paying and a good PR firm to help salvage the company’s reputation post-breach may need hiring.
Mitigating and remediating from a ransomware attack can be exorbitantly expensive. So, the more time spent attempting to recover from a ransomware attack, the less MSPs earn. Time is an asset that is best used in providing the best service an MSP can offer. The lack of support leaves them vulnerable to attacks. An MSP suffering from a ransomware attack wouldn’t be able to provide service to their many business clients, who in turn also need support for their IT needs. Attacks threaten not just the data that belongs to the MSP, but also those of their clients.
In the event of a ransomware attack, MSPs will have to face: For attackers, hitting one MSP is tantamount to hitting multiple companies at the same time with significantly lower effort and exponentially higher gain. Traditionally, cybercrime groups target multiple companies, usually fashioning their campaigns based on intel they gleaned about them. MSPs are preferred targets because of the eventual cascade of successful infiltration they promise to threat actors. The majority of what impacts MSPs in the event of a breach is not that different from what affects other B2B entities that keep data of their clients. Why abide by best cybersecurity practices Business-to-business (B2B) companies not protecting themselves or their clients against it is simply not an option. Ransomware, in particular, has impacted the business world-MSPs included-unlike any other malware type. Letting up and turning a blind eye to such groups is almost tantamount to not putting security in mind when safeguarding your organization’s future. Although some threat actors were vocal about easing off on targeting hospitals and other organizations that are key to helping societies move forward again, sadly not all of them are like this. On the other hand, they must also address the ever-present threats of cybercrime. On the one hand, they keep an eye on their remote workers to ensure they’re still doing their job securely and safely in the comfort of their own homes. Lock-downs and social distancing may be on, but when it comes to addressing the need for IT support-whether by current of potential clients-it’s business as usual for MSPs.
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